Unable To Make A Lesson?
NOTIFICATIONS: We understand things can happen last minute, in this circumstance you can use on of the 6 notifications your receive per calendar year. You will need to notify us at least 30 minutes prior to your lesson commencing to be eligible for a family Swim/Practice Pass, the pass is valid until the 31st of December unless utilised prior to and entitles either 1 adult and 3 children or 2 adults and 3 children entry to the centre. You Practice Pass will be added directly to your student card.
SUSPENSIONS: If you are not able to attend your regular class due to a family holiday or need to take a small break, please take advantage of the 4 suspension weeks offered to you each year, please provide 14 days’ notice to suspend your lesson your lesson will be charged at $5 rather than the full price. If your notification is less then 14 days notice it will be classes as a notification and you will receive passes for your absences.
All you need to do is please send an email to firstname.lastname@example.org with all the details that are requested below.
- Please make the subject title for your email either SUSPENSION or NOTIFICATION
- Child/rens Names
- First Missed Lesson on:
- Returning to Lessons on:
IF YOU DO NOT NOTIFY YOUR ABSENCE PRIOR TO YOUR CLASS, WE CANNOT OFFER YOU A PASS.
If your circumstances change during the term and you need to swap class times or put your lessons on hold, please speak to reception. We love to help – just let us know.